CommuteCloud Privacy Policy

Last Updated: August 12 2025

This Privacy Policy explains how CommuteCloud (“we,” “our,” or “us”) collects, uses, and shares your personal information when you use our website, mobile application, and related services (collectively, the “Services”). By using our Services, you agree to the terms of this policy.

We may collect the following types of information:

• Account Information: Name, email address, phone number, profile picture, and other information you provide when creating an account.
   
• Carpool Details: Trip schedules, pickup/drop-off points, and other details you share to arrange rides.
   
• Communications: Any messages, support requests, or feedback you send us.
   

• Location Data: GPS and location-based data to display nearby carpools and transit options.
   
• Device Information: IP address, browser type, operating system, device model, and app version.
   
• Usage Data: Pages viewed, features used, and interactions within the Services.

• Authentication providers, social media platforms, or public sources (if you choose to connect these accounts).

We may use your information to:

• Provide, operate, and improve our Services.
   
• Match riders and drivers for carpools.
   
• Display nearby transit and carpool locations.
   
• Process payments (if applicable).
   
• Send important updates, safety alerts, and promotional content.
   
• Detect, prevent, and address fraud, security, or technical issues.
   
• Comply with legal obligations.
   

We may share your information:

• With other users: To enable ride matching and communication between drivers and riders.
   
• With service providers: For hosting, analytics, customer support, payment processing, and security.
   
• For legal reasons: When required by law or to protect our rights, safety, or property.
   
• In business transfers: If we merge, sell assets, or are acquired, your information may be transferred.
   

We do not sell your personal information to third parties.

We retain your personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Depending on your location, you may have rights such as:

• Accessing and obtaining a copy of your data.
   
• Requesting correction or deletion of your data.
   
• Opting out of certain data uses (such as marketing).
   
• Porting your data to another service.
   

To exercise your rights, contact us at hello@commute.cloud.

We use cookies, web beacons, and similar technologies to improve your experience, analyze usage, and personalize content.

We implement reasonable security measures to protect your information. However, no method of transmission or storage is 100% secure.

Our Services are not intended for individuals under 16. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.

If you have any questions, contact us at:
CommuteCloud
Email: hello@commute.cloud